Cards (12)

  • Types of Internal/Organic Expansion
    • Outsourcing
    • Franchising
    • Opening new stores
    • E-commerce
  • Outsourcing
    Contracting another business to carry out some of the business's activities
  • E-commerce
    Business transactions carried out electronically on the Internet
  • Advantages of Outsourcing
    • Reduces costs
    • Improves quality
    • Saves time
  • Disadvantages of Outsourcing
    • Quality of products cannot be controlled
    • Time of production cannot be controlled
  • Franchising
    Where a company expands by giving other firms the right to sell its products on return for a fee or a percentage of the profits
  • Franchisee
    The firms selling the franchisors products
  • Franchisor
    The product manufacturers
  • Advantages of Franchising
    • Business can grow faster because it does not need to finance the opening of each store but benefits from the sales
  • Disadvantages of Franchising
    • If the franchisee does something wrong the whole brand reputation will be affected
    • Franchisee takes a proportion of the revenue earned by the franchise (royalty fee)
    • Franchisee runs the business everyday resulting in control loss for franchisor
  • Advantages of E-commerce
    • Access to wider market
    • Trading online compliments the existence of physical stores
  • Disadvantages od E-commerce
    • Distribution can be costly
    • May become more popular than physical stores leaving them empty
    • Processing orders and returns is expensive
    • Customers expect fast service, loyalty can be lost if this is not the case