Oral Com. Lessons

• Functions of Communication There are five functions of communication. These are regulation or control, social interaction, motivation, information, and emotional expression.
• 1. Regulation / Control – Communication functions to control behavior. It can be used to regulate the nature and number of activities people engage in.
• 2. Social Interaction – Communication allows people to interact with others to develop bonds or intimacy. It also allows individuals to express desires, encouragement, needs, and decision or to give and get information.
• 3. Motivation – Communication persuades or encourages another person to change his/her opinion, attitude, and behavior.
• 4. Emotional Expression – Communication facilitates people’s expression of their feelings such as love, fear, anger, joy, hope, or any other emotion.
• 5. Information – Communication functions to convey information. It can be used in giving and getting information.
• Nature of Communication Communication is a process. It takes place when two or more people exchange ideas either through written or spoken words (verbal) or actions (nonverbal). Both verbal and nonverbal can be used at the same time.
• Sender The sender is the one who initiates the message that needs to be transmitted. He sends the message that may be in different forms such as pictures, symbols, postures, gestures, or even just a smile. After generating the idea, he sends it in such a manner that can be understood clearly by the receiver.
• Message refers to the information intended to be communicated by words as in speech, letters, pictures, or symbols. It can be verbal or non-verbal. It is the content the sender wants to convey to the receiver.
• Encoding It is the process of expressing the idea into appropriate medium. It may be verbal or non-verbal. The sender may put the message into a series of symbols, words, pictures or gestures.
• Channel It refers the medium or passage through which encoded message is passed to the receiver. It may be transmitted through face-to-face communication, telephone, radio, television, memorandum, or computer.
• Receiver refers to whom the message is meant for. He plays a significant role in the communication process like the sender. He needs to comprehend the message sent. His translation of the message received depends on his/her knowledge of the subject matter of the message, experience, and relationship with the sender.
• Decoding It means translating the encoded message into a language that can be understood by the receiver. After receiving the message, the receiver interprets it and tries to understand it.
• Feedback It refers to the response of the receiver to the message sent to him/her by the sender. Feedback ensures that the message has been effectively encoded and decoded.
• Noise It is a hindrance to communication. This can take place at any step in the entire communication process.