6.6.2 Strategies to enhance motivation

• What is the definition of motivation in the workplace?

  Driving force to achieve goals
• Increased productivity is a benefit of a highly motivated workforce.
• Happier employees are less likely to leave, reducing recruitment and training costs
• How does motivation enhance creativity and innovation in the workplace?

  Encourages new ideas
• A positive work environment improves employee morale
• Which motivational theory emphasizes the fulfillment of basic needs before higher-level needs?

  Maslow's Hierarchy of Needs
• What are the two types of factors in Herzberg's Two-Factor Theory?

  Motivators and hygiene factors
• Perceived inequity in the workplace can decrease employee motivation
• Which motivational theory links effort, performance, and outcomes to motivation?

  Expectancy Theory
• Job enrichment aims to add more repetitive tasks to an employee's job.

  False
• Key techniques of job enrichment

  1️⃣ Skill Variety

  2️⃣ Task Identity

  3️⃣ Task Significance

  4️⃣ Autonomy

  5️⃣ Feedback
• Job enlargement may reduce boredom but doesn't necessarily enhance motivation
• What is an example of enhancing autonomy in a customer service role?

  Resolving complex issues directly
• Job enrichment differs from job enlargement because it adds more variety, responsibility, and challenge
• What is the impact of feedback on job enrichment?

  Provides performance insights
• Match the job enrichment feature with its description:

  Skill Variety ↔️ Use a wider range of skills

  Task Identity ↔️ Complete a project from start to finish

  Autonomy ↔️ Control over how tasks are done

  Task Significance ↔️ Highlight the impact of work
• Why is effective communication crucial for employee motivation?

  Clear and timely information
• Transparent goal setting is a strategy to promote effective communication.
• Feedback provides employees with insights into their performance
• What is one characteristic of effective feedback in the workplace?

  Constructive
• Effective communication is crucial for a motivated and productive workforce
• Strategies for effective communication in the workplace

  1️⃣ Regular team meetings

  2️⃣ Open-door policies

  3️⃣ Transparent goal setting
• Feedback is a critical component that provides employees with insights into their performance
• Feedback should always be negative to improve employee performance.

  False
• Match the aspect with its description:

  Effective Communication ↔️ Ensures clarity and understanding

  Effective Feedback ↔️ Guides improvement and growth
• A respectful culture fulfills Maslow's social needs
• Types of employee training programs

  1️⃣ On-the-Job Training

  2️⃣ External Courses and Seminars

  3️⃣ Mentorship Programs

  4️⃣ Skill-Based Workshops
• Motivation in the workplace is solely driven by financial rewards.

  False
• Motivational theories provide insights into what drives individuals and how organizations can enhance motivation
• Match the motivational theory with its key principle:

  Maslow's Hierarchy of Needs ↔️ Individuals seek to fulfill basic needs first

  Herzberg's Two-Factor Theory ↔️ Motivators improve satisfaction

  Expectancy Theory ↔️ Motivation depends on effort and outcomes

  Equity Theory ↔️ Employees compare inputs and outcomes
• What are motivational theories designed to understand and improve in the workplace?

  Employee motivation
• Motivational theories help businesses understand and improve employee motivation
• What is the core principle of Maslow's Hierarchy of Needs?

  Fulfill basic needs first
• According to Maslow's Hierarchy of Needs, physiological needs must be met before social needs.
• Herzberg's Two-Factor Theory distinguishes between hygiene factors and motivators
• What happens if employees perceive inequity according to Equity Theory?

  Decreased motivation
• Steps in Expectancy Theory process

  1️⃣ Effort leads to good performance

  2️⃣ Good performance leads to desired outcomes

  3️⃣ Outcomes satisfy employee needs
• Organizations can use motivational theories to tailor strategies for employee motivation.
• What is the primary goal of job enrichment?

  Enhance employee motivation
• Skill variety involves providing opportunities to use a range of skills