6.17.2 Barriers to effective communication

• What are psychological barriers to communication influenced by?

  Attitudes, emotions, prejudices
• Prejudices can lead to unfair judgments and prevent unbiased communication.
• Emotional states such as stress or anxiety can impair the ability to process messages
• What causes semantic barriers to communication?

  Language differences, jargon
• Semantic barriers occur when words or symbols are interpreted differently by the sender and receiver.
• Define effective communication in organizations.

  Convey information clearly and understandably
• Effective communication can lead to successful project completion when roles are understood.
• Barriers to communication can hinder the achievement of desired outcomes
• Name three types of barriers to communication in organizations.

  Semantic, physical, organizational
• Each type of barrier to communication has distinct causes and impacts.
• Match the physical barrier with its description:

  Noise ↔️ Loud environment disrupting hearing

  Distance ↔️ Physical separation between communicators

  Workplace Design ↔️ Poor layouts hindering collaboration

  Inadequate Tools ↔️ Lack of proper communication channels
• Overcoming physical barriers requires strategic adjustments like reducing noise
• Barriers to effective communication can hinder successful outcomes.
• What is an example of a semantic barrier in communication?

  Using technical terms employees don't understand
• Match the barrier type with its description:

  1️⃣ Semantic: Misunderstanding of language

  2️⃣ Physical: Environmental obstacles

  3️⃣ Organizational: Structural issues

  4️⃣ Psychological: Emotional factors

  5️⃣ Technical: Tool failures
• How does noise impact communication as a physical barrier?

  Disrupts hearing and understanding
• Effective communication requires reducing physical barriers in the workplace.
• What are psychological barriers to communication influenced by?

  Attitudes, emotions, prejudices
• Match the psychological barrier with its impact:

  Attitudes ↔️ Bias how messages are interpreted

  Prejudices ↔️ Lead to unfair judgments

  Emotional States ↔️ Impair processing of messages
• What causes semantic barriers to communication?

  Language differences or jargon
• Semantic barriers can arise when technical terms are used without explanation
• Differences in dialect can create semantic barriers to communication.
• Variations in language or dialect are an example of a semantic barrier caused by language
• Using technical terms without explanation in a non-technical team is an example of jargon causing a semantic barrier.
• Effective communication ensures information is conveyed clearly and is understood
• Noise in a construction site is an example of a physical barrier to communication.
• What type of barrier arises from structural policies in organizations?

  Organizational barriers
• Personal attitudes or emotions that affect how messages are received are examples of psychological
• What is a key characteristic of physical barriers to communication?

  Environmental factors
• Semantic barriers to communication arise only from language differences.

  False
• When does jargon become a semantic barrier to communication?

  When not understood by all
• Using regional slang in a global team is an example of a semantic barrier caused by language
• Semantic barriers to communication occur due to misunderstandings caused by language differences or the use of jargon. misunderstandings
• Using technical terms without explanation is an example of a semantic barrier to communication.
• Match the type of semantic barrier with its description:

  Language Differences ↔️ Variations in language or dialect

  Jargon/Technical Terms ↔️ Specialized vocabulary not understood by all
• What are two other types of communication barriers besides semantic barriers?

  Physical and psychological barriers
• Cultural barriers to communication arise due to differences in language, non-verbal cues, cultural norms, values, and beliefs. beliefs
• Order the following examples of cultural barriers from least to most complex:

  1️⃣ Language Differences

  2️⃣ Non-Verbal Cues

  3️⃣ Cultural Norms

  4️⃣ Values and Beliefs
• Hand gestures that are offensive in one culture may be harmless in another.
• Cultural barriers can overlap with semantic and psychological barriers to affect communication and team performance. performance