2.2 Transactional Writing Skills

• The purpose of transactional writing is to convey information or request a response
• Common structural elements of transactional writing

  1️⃣ Introduction

  2️⃣ Body Paragraphs

  3️⃣ Conclusion

  4️⃣ Formatting
• Why is mastering the layout and structure of transactional writing crucial?

  Organizes content, formats text
• What are the two key aspects of language use in effective transactional writing?

  Formal vs informal tone, active vs passive voice
• What is the primary purpose of transactional writing?

  Convey information or request a response
• Transactional writing aims to be clear, concise, and effective in conveying the intended message.

  True
• Understanding tone and voice is essential for enhancing language skills in transactional writing.


  True
• In transactional writing, a formal tone uses precise vocabulary and structured paragraphs
• Match the vocabulary characteristics with the tone:

  Formal tone ↔️ Precise, technical

  Informal tone ↔️ Simple, conversational
• What is an example of a formal tone sentence in a business relationship context?

  "We appreciate your prompt payment."
• Match the type of transactional text with its purpose:

  Letters ↔️ Communicate with organizations

  Emails ↔️ Rapid electronic communication
• Transactional writing is typically informal in tone and subjective in style.

  False
• Maintaining a formal, objective tone is important in transactional writing.


  True
• The introduction of a transactional text should clearly state the purpose
• A formal tone in transactional writing is characterized as professional and objective
• Match the type of transactional writing with its purpose:

  Letters ↔️ Communicate with individuals or organizations

  Emails ↔️ Rapid electronic communication

  Reports ↔️ Provide detailed information

  Speeches ↔️ Persuade or inform an audience
• In transactional writing, body paragraphs provide detailed information
• Match the style element with its description:

  Formal tone ↔️ Professional, objective

  Informal tone ↔️ Conversational, personal

  Active voice ↔️ Clear actions, subject-verb-object

  Passive voice ↔️ Subject performing action is unknown
• What is a formal tone characterized by in professional and official communications?

  Precise vocabulary
• The structure of a formal text is characterized by structured paragraphs and concise sentences
• The informal tone example is "Thanks for paying on time—it's great to have you as a client!"

  True
• Reports in transactional writing are used to provide detailed information
• A conclusion in transactional writing should summarize key points and include a call to action
• By choosing the appropriate tone and style, transactional writing becomes clear, concise, and effectively conveys the intended message
• What is the purpose of a letter in transactional writing?

  Communicate with individuals or organizations
• Match the type of transactional text with its purpose and key feature:

  Letters ↔️ Communicate with individuals or organizations, formal format

  Emails ↔️ Rapid electronic communication, informal tone

  Reports ↔️ Provide detailed information, factual data

  Speeches ↔️ Persuade or inform an audience, rhetorical devices

  Instructions ↔️ Guide someone through a process, numbered lists
• Maintaining a formal and objective tone is important in transactional writing.


  True
• Choosing the appropriate tone and style depends on the context and audience.

  True
• What are the common characteristics of transactional writing in terms of tone and style?

  Formal, objective, task-focused
• What is the purpose of the conclusion in transactional writing?

  Summarize key points, call to action
• How can choosing the appropriate tone and voice ensure effective communication in transactional writing?

  Conveys information clearly
• Informal tone is suitable for personal correspondence and uses conversational language.

  True
• What is an example of a formal tone phrase?

  "We request your immediate action."
• Steps to mastering layout and structure in transactional writing

  1️⃣ Introduction: State purpose and main points

  2️⃣ Body Paragraphs: Provide detailed information

  3️⃣ Conclusion: Summarize key points
• Match the style element with its corresponding tone:

  Formal Tone ↔️ Precise vocabulary

  Informal Tone ↔️ Simple vocabulary
• Evaluating transactional writing involves checking if the text clearly states its purpose and main points.


  True
• Revising transactional writing ensures it is clear, concise, and effective in conveying the intended message.


  True
• What is the role of restructuring paragraphs in revising transactional writing?

  Provide logical flow
• What is the primary purpose of transactional writing?

  Convey information or request response
• What is the purpose of speeches in transactional writing?

  Persuade or inform